#ErPWeek Provides Expert Support to Installers Ahead of ErP Energy Labelling Directive

Our recent survey indicates that 78% of installers feel unprepared ahead of the ErP Energy Labelling Directive which will be introduced in September 2015.

We asked over 500 installers what they thought and their answers revealed a startling knowledge gap around the legislative change. In fact, over 50% of installers admitted that they were unsure in which month the new labelling system will commence.








As over half of the respondents indicated that they were concerned about the effect the ErP directive will have on their day to day duties, we have created a dedicated ErP week from 8th-12th June.

We’ll be hosting an online webinar and live Q&A sessions on the installer section of our website between 1pm and 6pm over the five days.

service+ErP label_HR










Martyn Bridges, Director of Marketing and Technical Support at Worcester, Bosch Group commented: “We want installers to know that there is a vast support network in place at Worcester to aid them over the coming months, and we’re here to help during ErP Week and beyond.”

You can also put your questions to us regarding ErP on our Twitter (@heatingyourhome) using the hashtag #ErPweek. Martyn Bridges will be answering all questions on Friday 12th June and prizes will be on offer for those taking part.

For more information on Worcester, Bosch Group’s ErP Week, visit www.worcester-bosch.co.uk or follow @heatingyourhome on Twitter.


Posted in Uncategorized | Leave a comment

Neil Schofield attends new NHS guidelines announcement

New NHS guidelines by the National Institute for Health and Care Excellence (NICE) were announced yesterday [Thursday 5th March] to help combat the suffering of vulnerable people living in dangerously cold homes.

Neil Schofield, our head of external and governmental affairs, attended the launch as a representative of the UK heating industry and a member of the Heating and Hotwater Industry Council (HHIC).

The guidelines aim to address the huge increase in deaths and illness in the winter months, particularly amongst more vulnerable groups, such as the elderly, the very young and those unable to afford to pay for heating. Unfortunately the UK tends to have higher winter mortality figures than countries that are a lot colder, due to having the second-worst housing stock in Europe and high fuel bills.

NS 06-03

The new guidelines recommend that heating, plumbing and electricity professionals who visit people in-home, work with health and social care professionals to guide those they deem at-risk to a single-point-of-contact system for help to make their home warmer and safeguard their health.

Following the announcement Neil commented;

“By encouraging non-health professionals who are likely to make home visits for work purposes to play a role in identifying this problem, it is hoped that the elderly, young children and those on low incomes can be better protected when temperatures drop.

“With over 100,000 heating and plumbing engineers in Britain making an estimated 8m home visits every year, the heating industry is in the perfect position to help identify those exposed to the effects of fuel poverty.”

“As well as being able to spot the early warning signs, installers have the know-how to improve the situation in the most energy and cost-efficient ways, so it makes sense to suggest that thinking about the health effects of cold homes is their business too.”

Solutions currently available include heating improvement programmes and grants and free loft insulation as well as advice on how to choose the most suitable fuel tariff.

NICE believe that used properly, this system could save lives, prevent illness and decrease the associated costs to the NHS which are estimated at £1.3 billion each year.

To find out more about the guidelines, please visit the NICE website https://www.nice.org.uk/

For more information on Worcester, Bosch Group head to our website http://worcester-bosch.co.uk/ 

Posted in Government, Home Heating | Tagged , , | Leave a comment

A Piece of Worcester History is Found

One of our employees recently had an exciting discovery whilst checking out his friends newly bought house when his first port of call was to obviously size up the boiler.

Worcester Boiler

Upon his investigation, our Consumer Brand Management Executive, Rob Catmull, found a Worcester 240 Combi boiler – a boiler that was first made back in 1992 – meaning the boiler is actually older than its new owner who is 21 years old.

Ryan Lawlor and his brother, Joe from Gloucester, recently bought the house together as their first renovation project where they plan to redecorate the entire property. The boiler is still in perfect running order so will not be replaced and will hopefully have many more years keeping its new owners warm and cosy.

Worcester Boiler

The boiler model is featured in the Worcester ‘History of Boilers’ display which allows visitors to see five decades worth of product development. The oldest of the range is a Firefly oil-fired boiler from the 1960s.


Rob Catmull commented: “Being the boiler geek that I am, I was very interested to see what boiler Ryan and Joe had installed in their new home. I was shocked to find a Worcester 240 and couldn’t believe the good condition it was in still. I was quite amused that the boiler is in our oldest boiler display!”

For more information about Worcester, Bosch Group please click here www.worcester-bosch.co.uk

Posted in Boilers, Home Heating | Tagged , , | Leave a comment

Worcester Takes to the Stage

We are really proud to be helping to make this year’s KidzLive Concert an even bigger success. Building on the triumph of the 2013 event there will be 2,000 tickets available for the concert this year.

KidzLive logo

We will be sponsoring the event which is taking place on Monday 22nd December at the University of Worcester Arena, from 4pm until 7pm.

This year’s KidzLive concert will be opened by band ‘Chase the Deer’. The five piece indie band is made up of Pershore High School students Briony Watkins, Angus Evans, Michael Evans, Owen Taylor and George Frangoudes who secured the slot after sending in a fantastic audition tape and then winning the live audition.   It is also a very happy co-incidence that the Evans boys are the sons of Richard Evans from Worcester, Bosch Group.

Also performing is Worcester trio ‘Done by Sunrise’, the cast of ‘Lion King’, One Direction tribute band, ‘Only 1D’ and there will be a special appearance by Jake Quickenden from the X Factor and I’m a Celebrity… The event will be hosted by Radio DJ Liam Cash and Britain’s Got Talent’s, Stavros Flatley.

 KidzLive is organised by the Worcester Community Trust (WCT), a registered charity that provides youth, community and employment support services from six local community centres. They organise youth clubs and summer play schemes, as well as arranging events for the elderly. The WCT also supports DAWN – the Domestic Abuse Working Network.

Tickets cost £7 each and can be collected from Warndon Youth and Community Centre  (Mon – Fri, 9am – 5pm) or the Green Centre (Mon – Fri, 9am – 3pm) or by calling 01905 453453. Children must be accompanied by an adult.

Worcester employees can contact Sue Pennington directly for tickets.

Posted in Uncategorized | Leave a comment


Shadow chancellor, Ed Balls MP, and North East Derbyshire MP, Natascha Engel, officially opened our new gas boiler production line at the Clay Cross factory on Thursday 20th November.

The two MP’s were welcomed with a tour of our factory, before cutting the ribbon on a new £2.5 million production assembly line that will see gas boilers manufactured specifically for export to Belgium.

This new line marks the first stage in our export plans, and it is anticipated that the line will go on to produce gas boilers for the American market plus 20 other European countries.

Official opening of the new gas production line at Worcester's Clay Cross site - Natascha Engel MP and Shadow Chancellor Ed Balls

Bob Murdoch, manufacturing director, said:

“We are delighted that the new production line is now ready for action. Our Clay Cross site has been traditionally renowned for the quality production of the popular Heatslave and Danesmoor oil boilers, and it is fantastic that the latest investment that will see the factory so involved in this new venture.”

Natascha Engel and Ed Balls at Clay Cross factory

Speaking of the opening Ed Balls, Shadow Chancellor, said:

“I’m delighted to officially open the new production line for gas boilers. Touring the factory and meeting the workers here, it is clear to see why you are one of the UK’s leading businesses.  And I congratulate the Board for showcasing the UK’s excellent and advanced manufacturing industry by developing and exporting boilers to meet the requirements of the European and American markets.

MP visits Clay Cross factory

“There is clearly much to celebrate here today – a UK business leading the way on product development, manufacturing and a great workforce with jobs for the local community.”

Listen to the full interview with Ed Balls and the Chesterfield Post here on SoundCloud.

Ed Balls 25-11

Find out more about Worcester products and Clay Cross on our website www.worcester-bosch.co.uk

Posted in Apprentices, Boilers | Tagged , , | Leave a comment


Competition was hot for this year’s Which? report but we’re pleased to have come out on top again, having been named Which? Best Buy for the fourth year running across all 30 boilers in our Greenstar gas-fired boiler range.

Worcester, Bosch Group Greenstar boiler in Shaker Kitchen

Our Greenstar range scored highest in both the reliability and customer satisfaction categories and continued to be the best gas-fired boiler brand with the highest customer satisfaction score of 89%. Our boilers were also found to stand the best chance of remaining fault free, compared to the 12 other boiler brands surveyed, achieving a reliability score of 79%.

Kick-starting the heating season on a high, we were also the only brand to meet this year’s Which? Best Buy benchmark.

The good news isn’t only reserved for our gas-fired range, as the Greenstar oil-fired range, which includes 28 different products, received a customer satisfaction score of 79%.

The summary of the report stated: “Worcester continues to be the best gas boiler brand. Its customers are the happiest of any brand’s customers in our survey, with a great customer score of 89%. Its boilers stand the best chance of remaining fault free, compared with the 12 rival gas boiler brands included in our survey.”

TWITTER Worcester's new generation of Greenstar gas-fired boilers hosts a range of innovative features

As the Which? Customer Scores are based on owner’s satisfaction and how likely they are to recommend the brand, we’re pleased that this is the fifth year in succession in which no other manufacturer has scored higher on reliability.

However it’s not all about the products, a big thank you should go to all of our installers who have played an influential role in helping us to achieve this award by maintaining installation best practice and thorough advice to homeowners.

For more information head to www.worcester-bosch.co.uk 

Posted in Uncategorized | Leave a comment


We will again be taking part in Gas Safety Week (15th to 19th September 2014) and we need your support to get the safety message out there. Last year, our #GasSafetyTips campaign was such a success that we want to give you the chance to help push it even further.

To enter simply tweet @HeatingYourHome with your top gas safety tip using #GasSafetyTips. The best tips will be promoted on our account and the very best will be awarded with a Bosch power tool! Branded T-Shirts will also be awarded throughout the week to installers so make sure you join the conversation.

Almost 100 of you tweeted in last year with your must-do gas safety tips but we are hoping it will be even more popular this year.


Join the conversation now – @HeatingYourHome

For more information on gas safety and Gas Safety Week head to Gas Safe Register.
For more information about Worcester, Bosch Group please click here www.worcester-bosch.co.uk

Posted in #GasSafetyTips, Installers | Leave a comment