Competition was hot for this year’s Which? report but we’re pleased to have come out on top again, having been named Which? Best Buy for the fourth year running across all 30 boilers in our Greenstar gas-fired boiler range.
Our Greenstar range scored highest in both the reliability and customer satisfaction categories and continued to be the best gas-fired boiler brand with the highest customer satisfaction score of 89%. Our boilers were also found to stand the best chance of remaining fault free, compared to the 12 other boiler brands surveyed, achieving a reliability score of 79%.
Kick-starting the heating season on a high, we were also the only brand to meet this year’s Which? Best Buy benchmark.
The good news isn’t only reserved for our gas-fired range, as the Greenstar oil-fired range, which includes 28 different products, received a customer satisfaction score of 79%.
The summary of the report stated: “Worcester continues to be the best gas boiler brand. Its customers are the happiest of any brand’s customers in our survey, with a great customer score of 89%. Its boilers stand the best chance of remaining fault free, compared with the 12 rival gas boiler brands included in our survey.”
As the Which? Customer Scores are based on owner’s satisfaction and how likely they are to recommend the brand, we’re pleased that this is the fifth year in succession in which no other manufacturer has scored higher on reliability.
However it’s not all about the products, a big thank you should go to all of our installers who have played an influential role in helping us to achieve this award by maintaining installation best practice and thorough advice to homeowners.
For more information head to www.worcester-bosch.co.uk